Navevo Faulty Goods Terms and Conditions

Navevo warrants that your SatNav will be free from manufacturing defects and failure, under normal use, for 12 months from when the device was purchased. During this time Navevo will, at its sole discretion, repair or replace any components that fail in normal use. These repairs or replacements will be at no extra cost to the customer on condition the customer covers all postage or transportation costs to and from Navevo.

This warranty does not apply to normal wear and tear of the device, cosmetic damage (such as scratches and dents), accuracy with the software, damage (caused by; accident, misuse, neglect or misapplication, proximity or exposure to heat, fire, water, other acts of nature or external forces and damage caused by non-compliance with the instructions supplied), if any seals have been broken and when the hardware is opened or tampered with by someone who is not an authorised Navevo representative.

Navevo products are intended to be used as a navigation aid and as such, Navevo makes no warranty as to the accuracy or completeness of any data, including but not limited to map data, provided as part of the product.

Navevo reserves the right to repair or replace (with a new or refurbished product) any product that is still within warranty at its sole discretion.

To obtain a warranty repair, you must contact Navevo on 0844 4994 554 or email them at support@navevo.com during the warranty period (12 months from purchase), whereby an RMA number will be issued. This RMA number will only be valid for 1 month from issue. Navevo will then supply you with information on where to send the product and what details will need to be included with your SatNav. All accessories must be included when you send your device back. You will be responsible for all postage and transportation costs to and from Navevo. We recommend using a traceable delivery service; the SatNav will still be under the responsibility of the customer until it is received by Navevo. Once Navevo have received the SatNav they will contact the customer to inform them of receipt, and their device will be seen to within 30 days of receipt.

Navevo reserves the right to retain the customers product until postage costs back to the customer have been received by Navevo. Navevo reserves the right to dispose of any product after possession by Navevo for 6 months or more.

Website Terms and Conditions

(1)        Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.  If you disagree with any part of these terms and conditions, do not use our website.

(2)        Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

(3)        Licence to use website          

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below. 

You must not:

(a) republish material from this website (including republication on another website);

(b) sell, rent or otherwise sub-license material on the website;

(c) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;

(d) edit or otherwise modify any material on the website; or

(e) redistribute material from this website.

(4)        Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website.

Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill).

Our liability is limited and excluded to the maximum extent permitted under applicable law.  We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.  Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.

However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

(5)        Restricted access

We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.  You accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password at our sole discretion or if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

 (6)       Variation

We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.

(7)        Entire agreement

These terms and conditions constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

(8)        Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Navevo Limited
The Spirella Building
Bridge Road
Letchworth Garden City
Hertfordshire
SG6 4ET

A company incorporated in England and Wales under company registration number 05238630

You can contact us by email to sales@navevo.com

These terms and conditions are based on a template created and distributed by www.website-law.co.uk.